Privacy Policy For Warner Records
Warner Records ("Company"), a Warner Music Group company, is concerned about
privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy
Policy describes our practices in connection with information that we or our third-party service providers
collect through certain of our owned or controlled websites, web properties (e.g., widgets and
applications) and mobile applications ("Mobile Apps") in each case, that link to this
Privacy Policy (each, a "Property" or collectively the
"Properties"). By providing Personal Information (as defined below) to us through the
Properties, you agree to the terms and conditions of this Privacy Policy.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other
practices of any third party, including Facebook, Inc., Apple Inc., Google LLC, Microsoft Corp., any wireless
carriers, our artists, our affiliates and any third party operating any site or property to which any Property
contains a link. In addition, the inclusion of a link on any Property does not imply endorsement of, or
affiliation with, the linked site or Property by us or by our artists or affiliates. Please note that the
Properties may include the ability to access and submit (including, for example, via a third-party software
application or service that is available through or in connection with a Property) certain information directly
to third parties, such as Facebook, or to any application platform, such as Apple’s App Store or Google Play.
Such information is submitted by you directly to such third parties and this Privacy Policy does not apply to
any such information submitted by you.
Your California Privacy Rights: If you are a California resident, you may request certain
information once per year about our disclosure of certain categories of Personal Information during the
preceding calendar year to third parties for such third parties’ own direct marketing purposes. Please send your
request by email to
privacypolicy@wmg.com, or by postal mail to
Warner Music Group, Attn: Privacy Coordinator, 1633 Broadway, New York, NY 10019. We reserve our right not to
respond to requests submitted other than to the email or mailing addresses specified in this section.
PERSONAL INFORMATION
Personal Information We Collect
Two types of information are collected in connection with the Properties: Personal Information and Other
Information. "Personal Information" is information that identifies you or makes
you identifiable as an individual. "Other Information" is any information that
does not reveal your specific identity. If we are required to treat Other Information as Personal Information
under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal
Information as detailed in this Policy. Other Information is addressed separately below, under the heading
"OTHER INFORMATION".
We and our third-party service providers may collect the following Personal Information from you:
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Name
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Postal address (including billing and shipping addresses)
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Telephone number
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Email address
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Credit and debit card number
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Shopping Cart Content
Collection of Personal Information
We and our third-party service providers collect Personal Information through the Properties in a variety of
ways, including:
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Through the Properties
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We may collect Personal Information through the Properties, for example, when you register for
newsletters or other communications through the Properties, make a purchase or make a request.
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Offline
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We may collect Personal Information from you offline, e.g., if you provide information to us at a
concert venue.
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From Other Sources
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We may receive your Personal Information from other sources, for example:
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publicly available databases; or
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marketing partners when they share information with us in the context of marketing and
promotional campaigns related to our business.
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If you use your social media or other third party account to enter our sweepstakes, contest, or
promotions or via an initiation to sign into such account on our Properties, you will share certain
Personal Information from your third party account with us which may include, for example, your
name, email address, photo, list of social media contacts, listening history, favorite tracks and
any other information that you make or which is otherwise accessible to us when you connect through
such third party account.
You are not required by statute or contract to provide any Personal Information to us. For example, when you
participate in various opportunities provided through the Properties, we collect Personal Information from you
in order to enable you (or us) to complete your experience on the Properties.
How We May Use Personal Information
We and our third-party service providers may use Personal Information for the following
business purposes including:
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Providing the functionality of the Properties and fulfilling your requests.
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To provide the Properties’ functionality to you, such as arranging access to your registered account,
and providing you with related customer service.
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To respond to your inquiries and fulfill your requests, when you contact us via one of our online
contact forms or otherwise, for example, when you send us questions, suggestions, compliments or
complaints, or when you request information about our Properties.
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To send to you administrative information, including information regarding the Properties and changes to
our terms, conditions and policies.
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To complete and fulfill your purchase, for example, to process your payments, have your order delivered
to you, communicate with you regarding your purchase and provide you with related customer service.
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To allow you to send messages (for example, music clips or artist information) to a friend through the
Properties. By using such functionality, you are telling us that you are entitled to use and provide us
with your friend’s name and email address.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a
legal obligation.
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Providing you with our newsletter and/or other marketing materials and facilitating social sharing
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To send you marketing communications, that we believe may be of interest to you if you have indicated
that you would like to receive them (including, without limitation, by our third-party service providers
that send direct mail, email, and other types of advertising)
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To send you SMS text messages using your telephone number, e.g., if you participated in a sweepstake
with this number and you have indicated you would like to receive them. Please keep in mind that message
and data rates may apply. You should check with your mobile service provider for applicable data rates.
At any time, you may text back "HELP" for further information regarding text messages. If
additional rules are provided in connection with any specific SMS text message sign-ups, such rules
shall also apply and shall control in the event that they conflict with this Privacy Policy.
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To facilitate social sharing functionality that you choose to use.
We will engage in this activity with your consent.
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Analysis of Personal Information for business reporting and providing personalized services.
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To analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our
digital content is used, so we can improve our Properties.
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To personalize your experience on the Properties using your IP address, by presenting content, products,
and offers tailored to you.
We will provide personalized services either with your consent or because we have a legitimate interest.
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Allowing you to participate in sweepstakes, contests or other promotions.
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To allow you to participate in sweepstakes, contests and similar promotions using your email address,
and to administer these activities. Some of these activities have additional rules, which could contain
additional information about how we use and disclose your Personal Information, so we suggest that you
read these rules carefully; in the event of a conflict between such rules and this Privacy Policy, such
rules will govern.
We use this information to manage our contractual relationship with you.
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Aggregating and/or anonymizing Personal Information.
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We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal
Information. We do so to generate other data for our use, which we may use and disclose for any purpose.
We will engage in this activity because we have a legitimate interest.
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Accomplishing our business purposes.
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Data analysis, for example, to improve the efficiency of our Properties;
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Audits, to verify that our internal processes function as intended and are compliant with legal,
regulatory or contractual requirements;
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For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts
to commit identity theft;
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For developing new products and services;
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For enhancing, improving, or modifying our current products and services;
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For identifying usage trends, for example, understanding which parts of our Properties are of most
interest to users;
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For determining the effectiveness of promotional campaigns, so that we can adapt our campaigns to the
needs and interests of our users; and
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For operating and expanding our business activities, for example, understanding which parts of our
Properties are of most interest to our users so we can focus our energies on meeting our users’
interests.
We engage in these activities to manage our contractual relationship with you, to comply with a legal
obligation, and/or because we have a legitimate interest.
Disclosure of Personal Information
We may disclose Personal Information:
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To our affiliates for the purposes described in this Privacy Policy.
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You can consult the list and location of our affiliates here http://wminewmedia.com/affiliates/.
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Warner Music Inc. is the party responsible for the management of jointly-used Personal Information.
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To our third-party service providers (and in some cases, our affiliates), to facilitate the services they
provide to us
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These can include providers of services such as hosting, data analysis, payment processing, order
fulfillment, infrastructure provision, IT services, customer service, email delivery, credit card
processing, auditing and other similar services to enable them to provide such services.
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To third parties, to permit them to send you marketing communications, consistent with your choices.
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Unaffiliated third parties or their vendors, to permit them to send, or cause to be sent, marketing
communications to you in online and offline media.
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Our artists (including any of the artists’ band members, if applicable) and their representatives, so
that the artists and their representatives may use this information to send to you communications
(including marketing communications) that they believe may be of interest to you, including, for
example, if you (a) sign up to join the applicable artist’s mailing list and/or to receive such artist’s
newsletters, (b) register with the applicable artist’s website, or (c) have otherwise indicated that you
would like to receive information and/or marketing communications from the applicable artist. We do not
control, and are not responsible for, artists’ and their representatives’ use of Personal Information.
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To a relevant artist who is no longer affiliated with us, if you indicated an interest in such artist
(for example, by registering with the artist’s website)
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To third parties that sponsor contests, sweepstakes and similar promotions so that they can facilitate
and administer such contests, sweepstakes and promotions
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By using the Properties, you may elect to disclose Personal Information
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On or through message boards, chat, profile pages and blogs and other services to which you are able to
post information and materials. Please note that any information and materials that you post or disclose
on or through a Property will become public information, and may be available to visitors to such
Property and to the general public, and may be redistributed through the Internet and other media
channels where they will reach an even broader audience. Additionally, please note that, per our Terms
of Use located at
http://www.warnerrecords.com/terms-of-use,
we retain certain rights in the information and materials that you post on or through the Properties,
and we may use and disclose such information and materials (including any Personal Information included
therein) in accordance with our Terms of Use. We urge you to be very careful when deciding to disclose
your Personal Information, or any Other Information, on or through the Properties. WE ARE NOT
RESPONSIBLE FOR THE USE OR DISCLOSURE OF ANY INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH ANY PROPERTY.
Other Uses and Disclosures
We may also use and disclose your Personal Information as necessary or appropriate,
especially when we have a legal obligation or legitimate interest to do so:
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To comply with applicable law.
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This can include laws outside your country of residence.
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To respond to requests from public and government authorities.
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These can include authorities outside your country of residence.
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To cooperate with law enforcement.
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For example, when we respond to law enforcement requests and orders.
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For other legal reasons.
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To enforce our terms and conditions
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To protect our operations or those of any of our affiliates or artists;
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To protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or
others; or
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To allow us to pursue available remedies or limit the damages that we may sustain.
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In connection with a sale or business transaction.
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We have a legitimate interest in disclosing or transferring your Personal Information to a third
party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business, assets or stock (including in connection with any
bankruptcy or similar proceedings) Such third parties may include, for example, an acquiring
entity and its advisors.
Retention Period
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for
which it was obtained and consistent with applicable law.
The criteria we use to determine our retention periods include:
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The length of time we have an ongoing relationship with you and provide the Properties to you (for
example, for as long as you have an account with us or keep using the Properties);
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Whether there is a legal obligation to which we are subject (for example, certain laws require us to
keep records of your transactions for a certain period of time before we can delete them); or
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Whether retention is advisable in light of our legal position (such as in regard to applicable statutes
of limitations, litigation or regulatory investigations).
Sensitive Information
We ask that you not send us, and you not disclose to us, any sensitive Personal Information (e.g., social
security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs,
health, criminal background or trade union membership) on or through the Properties or otherwise.
OTHER INFORMATION Other Information We May Collect
We and our third-party service providers may collect Other Information (defined above) such as:
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Browser and device information
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Mobile App usage data
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Server log files
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Information collected through cookies, pixel tags and other technologies. If you are located within the EEA
please read our cookie policy
http://www.wminewmedia.com/cookies/ for further details on
our use of cookies.
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Geographic location information
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Demographic information and other non-personally identifiable information provided by you
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Information about how you use the Properties
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Aggregated information
How We May Collect Other Information
We and our third-party service providers may collect Other Information in a variety of ways,
including:
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Through your browser or your device:
Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device
type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version
and the type and version of a Property that you are using. We and our service providers may also collect a
unique device identifier assigned by us or our service providers to the device from which you are accessing
a Property and other transactional information for the device that we and our service providers may use to
serve content and advertisements to the device.
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Through your use of Mobile Apps:
When you download and use a Mobile App, we and our service providers may track and collect Mobile App usage
data, such as the date and time the Mobile App on your device accesses our servers and what information and
files have been downloaded to the Mobile App based on your device number.
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Through server log files:
An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you
are accessing a Property by your Internet Service Provider (ISP), and is identified and logged automatically
in our server log files whenever you visit the Property, along with the time of the visit and the activity
on the Property. We and our service providers use IP addresses for purposes such as calculating Property
usage levels, helping diagnose server problems, administering the Properties and determining your
approximate geographic location.
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Using cookies:
We and our service providers may use cookies, pixel tags, web beacons, Adobe Flash technology (including
Flash Local Stored Objects ("Flash LSOs")) and other similar technologies to, among other
things, better serve you with more tailored information for our products and services, and for those of
third parties, facilitate your ongoing access to and use of the Properties, and collect and store
information about your use of the Properties. For example, pixel tags and web beacons may be used in
connection with a Property to, among other things, track the actions of such Property’s users, measure the
success of marketing campaigns and compile statistics about such Property’s usage and response rates.
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If you do not want information collected through the use of cookies, there is a simple procedure on
most devices through which the Properties are accessed that allows you to decline the use of
cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/. If you choose to decline cookies, then some
or all of the features, functionality and promotions available through the Properties may not be
available to you.
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If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through
which you access the Properties, you can adjust the settings of your Flash player to block Flash LSO
storage using the tools contained using the
Website Storage Settings Panel. You can also control Flash LSOs by going to
the Global Storage Settings Panel and following the instructions (which may
include instructions that explain, for example, how to delete existing Flash LSOs (referred to as
"information" on the Macromedia site), how to prevent Flash LSOs from being placed on your
device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are
not being delivered by the operator of the page you are on at the time). Please note that setting
the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the
functionality of some Flash applications, including, potentially, Flash applications used in
connection with the Properties or our content. We expect our service providers and technology
suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that
they will do so.
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The use of these technologies allows our vendors, and third parties and their vendors, to deliver
advertisements about our products and services, and the products and services of others, when you
use the Properties or other applications or visit websites or web properties across the Internet on
any of your devices. These parties may place so-called "pixel tags," "web
beacons," "clear GIFs" or similar technologies on the device through which you access
the Properties, and other applications or websites across the Internet, and also place or recognize
third-party cookies when you use the Properties, or other applications, websites or web properties.
They may also use these technologies, along with information they collect about your online use, to
recognize you across the devices you use, such as a mobile device and a laptop. These vendors and
third parties may use information about your visits, on the different devices you use, to the
Properties, and other applications, websites or web properties (excluding your name, address, and
telephone number), as well as information received from third parties, to provide advertisements for
us and others about goods and services that may be of interest to you. If you would like more
information about this practice, please visit the Network Advertising Initiative at
www.networkadvertising.org or the
Digital Advertising Alliance at www.aboutads.info. You may also
visit those sites to opt out of these advertising practices in desktop and mobile browsers on the
particular device on which you are accessing this Privacy Policy.
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Our Properties do not respond to browser-based do-not-track signals.
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Geographic location information:
If you use any location-enabled products or services, you may be sending us location information. When you
use a location-enabled service, we may collect and process information about your precise geographical
location, such as GPS signals sent by a mobile device. We and our third party service providers and partners
may use your device’s physical location to provide you with personalized location-based services, content
and advertisements. In some instances, you may be permitted to allow or deny such uses of your device’s
location, but if you choose to deny such uses, we may not be able to provide you with the applicable
personalized services and content.
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From you:
We may collect demographic information, such as your zip code or gender, as well as other information, such
as your preferred means of communication, when you voluntarily provide this information to us. This
information does not necessarily personally identify you or any other user of the Properties, unless further
information is added to it that would allow identification to take place. In such case, the information will
be treated as Personal Information.
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Information about how you interact on the Properties:
We may collect information about how you interact on the Properties. For example, some Properties may
utilize analytic tools to help us better serve you through improved products, services, and revisions to the
Properties. This collected information may let us know which services and features you are using the most
within a Property, as well as device type and hardware features, country and language of download, etc.
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By aggregating information:
We may aggregate Personal Information so that the end-product does not personally identify you or any other
user of the Properties, for example, by using Personal Information to calculate the percentage of our users
who like a particular artist.
How We May Use and
Disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except where we
are required to do otherwise under applicable law. If we are required to treat Other Information as Personal
Information under applicable law, then we may use it as described in "How We May Collect Other
Information" section above, as well as for all the purposes for which we use and disclose Personal
Information. In some instances, we may combine Other Information with Personal Information (such as combining
your name with your geographical location). If we combine any Other Information with Personal Information, the
combined information will be treated by us as Personal Information as long as it is combined.
SECURITY
We will use reasonable physical, technical and administrative measures to protect Personal Information under
our control. If you have reason to believe that your interaction with us is no longer secure, please notify
us immediately in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you many choices regarding our use and disclosure of Personal Information about you for marketing purposes.
You may opt-out from the following as set forth below:
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Receiving marketing-related emails from us and our affiliates:
If you do not want to receive marketing-related emails from us and our affiliates on a going-forward basis, you
may opt-out from receiving such emails either by using the unsubscribe mechanism provided in the email or by
emailing us at privacypolicy@wmg.com.
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Receiving marketing-related SMS text messages from us and our affiliates:
If you do not want to receive marketing-related SMS text messages from us and our affiliates on a going-forward
basis, you may opt-out from receiving such messages by texting back "STOP" or by emailing us at privacypolicy@wmg.com.
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Our sharing of your Personal Information with artists or unaffiliated third parties for their marketing
purposes:
If you prefer that we not share your Personal Information on a going-forward basis with artists or unaffiliated
third parties for their marketing purposes, you may opt-out from such sharing by emailing us at privacypolicy@wmg.com.
In each case, please make clear in your email what you are opting-out from. We will comply with your request(s) as
soon as reasonably practicable. Please note that, if you do opt-out from receiving marketing-related messages from
us, we may still send administrative messages to you.
How you can access, change or delete your Personal Information
If you would like to access, review, correct, update, suppress, restrict or delete Personal Information that you
previously provided to us, if you would like to object to our use of your Personal Information, or if you would like
to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another
company (to the extent this right to data portability is provided to you by applicable law), you may contact us at:
privacypolicy@wmg.com. We will respond to your request consistent with
applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like
to have your Personal Information suppressed from our database or otherwise let us know what limitations you would
like to put on our use of your Personal Information. For your protection, we may only implement requests with
respect to the Personal Information associated with the particular email address that you use to send us your
request, and we may need to verify your identity before implementing your request. We will try to comply with your
request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any
transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a
promotion, you may not be able to change or delete the Personal Information provided until after the completion of
such purchase or promotion).
Where our collection and use of Personal Information is based on your consent, you may withdraw such consent at any
time by emailing us at
privacypolicy@wmg.com, and such withdrawal will not affect the lawfulness
of processing based on consent before your withdrawal.
Cross-Border Transfer
The Properties are controlled and operated from the United States; accordingly, this Privacy Policy, and our
collection, use and disclosure of your Personal Information, is governed by the laws of the United States, and the
Properties are not intended to subject Company or any of its affiliates to the laws or jurisdiction of any state,
country or territory other than that of the United States. Your Personal Information may be stored and processed in
any country where we have facilities or in which we engage service providers, and by using the Properties you
understand that your information will be transferred to countries outside of your country of residence, including
the United States, which may have data protection rules that are different from those of your country.
If you are located in the EEA: Some of the non-EEA countries are recognized by the European Commission as
providing an adequate level of data protection according to EEA standards (the full list of these countries is
available
here).
For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place
adequate measures, such as standard contractual clauses adopted by the European Commission regarding Personal
Information. You may obtain a copy of these measures by contacting
privacypolicy@wmg.com or consult standard terms by following this
link.
The Properties are not directed to individuals under the age of thirteen (13), and we request that such individuals
do not provide Personal Information through the Properties.
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy at any time. Please take a look at the "LAST UPDATED" legend at the top of
this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective
when we make the revised Privacy Policy available on or through a Property.
CONTACTING US
Warner Music Group, located at 1633 Broadway, New York, NY 10019, is the company responsible
for collection, use and disclosure of your Personal Information under this Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us
by email at
privacypolicy@wmg.com. Alternatively, if you are located within the
EU/EEA, you may also lodge a complaint with a data protection authority for your country or region, or where an
alleged infringement of applicable data protection law occurs. A list of data protection authorities is available
here.
We are located at the following address:
Warner Music Group
Legal Department
1633 Broadway
New York, NY 10019
Attn: Privacy Coordinator
Please note that email communications are not always secure, so please do not include credit card information or
other sensitive information in your email messages to us.